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Legal & Compliance

Terms of Service

Effective Date: October 28, 2026 | Last Updated: October 2026

1. Acceptance of Terms

By creating an account on GymFee, accessing our web application, or installing our Progressive Web App (PWA), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our software.

2. Description of Service

GymFee is a multi-tenant cloud CRM providing gym fee management, membership duration tracking, WhatsApp receipt/reminder links, and financial reporting for gym operators in India.

3. Account Eligibility & Responsibilities

  • You must be at least 18 years of age or legally recognized under Indian law to operate a commercial gym.
  • You are solely responsible for maintaining the confidentiality of your login credentials and preventing unauthorized staff access.
  • You agree to provide accurate gym business information and a valid Indian phone number for critical service notices.

4. Acceptable Use Policy

You agree not to use GymFee to:

  • Send unsolicited spam, harassing, or deceptive WhatsApp messages to members.
  • Attempt to probe, scan, or breach our server infrastructure, SQL queries, or multi-tenant boundaries.
  • Upload malicious files, reverse-engineer proprietary code, or manipulate payment order signatures.

5. Subscription Plans & Entitlements

GymFee offers a Free Tier (supporting up to 25 active members) and paid Pro Tiers (Monthly ₹199 and Yearly ₹1,999 with unlimited member capacity). Member limits are automatically enforced by the platform. Full pricing details are set out in our Pricing & Subscription Terms.

6. Service Availability & Scheduled Maintenance

We target 99.5% uptime. Routine maintenance or database backups are scheduled during low-traffic Indian nighttime hours. We are not liable for transient network disruptions originating from local telecom providers or payment gateways.

7. Governing Law & Dispute Jurisdiction

These terms are governed by the laws of India. Any legal dispute arising out of or in connection with GymFee shall be subject to the exclusive jurisdiction of courts located in New Delhi / Mumbai, India.